High-performance, Feature Rich IVR Server for Voice and Video Interaction

Create innovative applications with integrated SCE

jtel|IVR Server High Performance, scale and reliability

jtel|IVR is a powerful, feature rich solution for voice and video interaction. It supports IVR and IVVR capabilities as standard, as well as optional text-to-speech (TTS) and automated speech recognition (ASR) with engines from the leading providers.

Highly scalable and suitable for deployment in any network environment

jtel|IVR can be deployed in any network environment, enabling it to be used as an NGN media server or legacy IN SRF. It is highly scalable, enabling it to grow with application demands.

Multiple applications can be deployed on the same platform ensuring optimal resource utilisation.

Rapid application development can be supported with a sophisticated Windows based GUI, enabling on-the-fly deployment.

  • Deploy high-value revenue generating IVR / IVVR applications on any network

    • Legacy, NGN or IMS
    • SS7 and SIP interconnection

    Full integration with back-office systems

    • Automatic registration and service activation
    • Automated alert and notification services

    Dynamic customisation

    • Real-time service modification and customisation
    • Flexible GUI

    High capacity, high availability

    • Fully redundant architecture
    • In-service capacity upgrades

    Get in touch to find out more.

    • Compatible with any IP or legacy infrastructure
    • ASR / TTS
    • Full IVR / IVVR functionality
    • WebRTC capabilities
    • Web-based provisioning and control
    • GUI-driven environment
    • CRM, ERP integration via Web Services API
    • Highly-scalable
    • Cloud-based deployment options
    • Customisable extensions and service personalisation