Enterprise Cloud Solutions
jtel's proven enterprise applications can all be delivered from the cloud. The range of enterprise cloud solutions enables flexible adoption and simple service activation. They are optimised for deployment in private or public cloud infrastructure.
By choosing our enterprise cloud solutions, our customers opt for a cost-effective and highly scalable means to take advantage of high-performance services. Subscription models reduce adoption costs. With no CAPEX, our enterprise cloud solutions offer a low risk approach to new service deployment.
Each application can be deployed as a new solution or as an extension to existing platforms, enabling peak and overflow traffic to be managed - for example during new campaigns or when more capacity is required to supplement existing resources.
The jtel|Cloud range of enterprise cloud solutions includes:
- Full suite of IVR functionality
- Self service portal
- No programming skills required
- Web based service creation environment for customisation
- Highly flexible call flows
- Multi-channel delivery – voice, voicemail, SMS, fax
- CRM and ERP integration via SOAP
- Web-RTC support for in-browser communication
- High capacity conferencing solution
- Up to 960 participants in a single conference
- Collaboration and document sharing
- Full web control
- Based on Free-Switch
- Register agent phones via SIP
- Fully integrated with ACD and IVR
- Efficient call routing and distribution
Get in touch to find out more.