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jtel Build The Bot Days 2026

jtel is launching the third Build The Bot Days hackathon

May 12, 20262 min read
Participants at the jtel Build The Bot Days

Artificial intelligence and automation are defining the future of customer service. The jtel platform gives customers a straightforward and cost-effective way to connect chatbots, voicebots and live agents — opening the door to the next level of service center operations.

From an idea to a production-ready bot

As part of the jtel User Group, five jtel customers will meet at jtel in Ottobrunn on November 18 and 19, 2026 for a two-day hackathon. Each organization will bring its own idea for a bot designed to ease the workload of everyday service operations.

With support from the jtel development team, those ideas will become working bots. A panel of experts will recognize the strongest solutions before the teams take their own chat or voice bot back into their organizations for real-world use.

Build The Bot Days

Building bots that improve everyday service — together

Build The Bot Days combine real operational ideas with the technical experience of the jtel development team.

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