Omnichannel contact center solutions, optimised to meet the needs of your customers, as well as your agents. Our solutions help you to deliver more efficient customer service, while making the most of your agent’s talents and enhancing customer experience.
A CAPEX-free approach to service deployment for carriers. Our solutions offer a range of flexible options for rapid service launch, reducing costs and creating new revenue streams, optimised for demanding carrier environments and backed by our rich heritage.
Delivering outstanding customer experience, service and solutions for over 20 years to high-performing, fast-growing businesses and carriers.
Munich-based jtel GmbH was founded in 1997
Our solutions are deployed at over 200 sites in Europe
Our solutions handle millions of calls every day
Master your customer experience transformation and meet customer expectations.
Create customer experiences that last - across the channels that your customers decide are best for them. Whether you operate your contact center on premise or in the cloud, talk to us about your customer experience strategies for 2019. Meet jtel in Hall 2, Stand B16.Book a meeting