Training
jtel Training
jtel regularly offers training sessions at its training center in Ottobrunn near Munich.
Learn moreANNUAL INNOVATION EVENT
Bring a challenge.
Leave with a bot.
Two days. You and jtel engineers turn one real business challenge into a working AI chatbot or voicebot — built on the jtel platform, ready for production.
NEXT EVENT
18–19 Nov 2026
Ottobrunn, Germany
COUNTDOWN
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DAYS
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HRS
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MIN
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SEC
2 days
of hands-on building
1 challenge
from your contact center
1 real bot
production-ready, not a demo
The build pipeline
Not a hackathon for fun — you leave with a real solution.
1
STEP 01 · DAY 1, MORNING
Bring your idea
Arrive with one real challenge from your contact center — a bottleneck worth solving. The most successful projects start specific: a single call type, one frustrating workflow, a question your agents answer fifty times a day.
2
STEP 02 · DAY 1, MIDDAY
Build together
Pair with jtel engineers who know the platform inside out. This is real building, not slideware — you'll have working flows wired up by the end of day one, with the people who can answer any question on the spot.
3
STEP 03 · DAY 2, MORNING
Create your bot
A working chatbot or voicebot takes shape — wired to the channels and flows your customers actually use, tested against real scenarios so you can see exactly how it behaves before it ever reaches a caller.
4
STEP 04 · DAY 2, AFTERNOON
Present & deploy
Pitch to the jury — scored on innovation, business value, customer experience and practical usability. Then take a production-ready foundation home with you, not a throwaway demo.
JTEL WEBINARS
Learn live from our experts.
Compact online sessions on features, best practices and current topics around customer communication and AI — live or on demand.
Community
User Group
Exchange ideas, share best practices, and gain fresh insights with fellow jtel customers and partners.
Learn more Expert Knowledge
Webinar
Practical insights into features, benefits, and applications — clear, concise, and to the point.
Learn more 18–19 Nov 2026 Ottobrunn, Germany –d –h –m
Ready to build something real?
Bring a challenge. Leave with a bot. Limited places for November 2026.