Discover new opportunities for automation. Use speech recognition, speech synthesis and artificial intelligence to automate your customer processes wherever it makes sense.

jtel AI Modules & Automation

The solution for multichannel contact centres

Outstanding service strategies for your industry

Automation through voice assistance

Speech recognition and speech synthesis are essential components of automated customer dialogue. The renowned jtel routing application combines a graphical callflow editor with ASR and TTS. This enables multichannel, voice-guided dialogues at low, predictable costs – with excellent voice quality.

Artificial intelligence as a 24/7 assistant

Open new doors for your customers and prospects and put artificial intelligence to work for you! User-friendly voice bots and chatbots support you. Integrate these channels into your individual multichannel strategy and ease the workload of your service organisation! From simple automated switchboards to complex self-service processes and connections to your core systems.

Reduce workloads with AI-powered digital channels

Identify your recurring service processes and develop a bot strategy together with the experts at jtel. Integrate professional voice bots and chatbots into your service and ease the workload of your employees. Existing information should support the customer dialogue, while newly collected data should be written back to your systems and trigger downstream processes. Always with a fast ROI in mind.

Build your contact center from modules.

Tell us what you need — we'll show you the right combination live.

Need help choosing the right integration?

Our team can help you build the right setup for your business.