jtel / Deployment
Cloud SaaS or on-premise.The choice is yours.
jtel offers its contact center solutions as Software-as-a-Service from the cloud or as an on-premise installation — you decide!
ExploreOverview
In addition to on-site installation, jtel offers its contact centre solutions and modules from the cloud as software-as-a-service (SaaS) packages, all hosted by jtel and available exclusively through jtel partners.
jtel Cloud SaaS and On-Premise Hosted Installations
The solution for multichannel contact centres
Outstanding service strategies for your industry
jtel Private SaaS
There are no infrastructure headaches: we take care of management and provisioning. We offer 99.9% availability, with all services hosted in Germany in a secure, GDPR-compliant environment. Alongside our jtel cloud offering, on-premise solutions, hybrid options and shared cloud deployments remain available. This means you can always choose exactly the deployment model and services you need.
jtel integrations
A dedicated, isolated, secure platform tailored to your needs, with the full jtel feature set to meet your requirements. We can connect to any component or system in your infrastructure through secure VPN tunnels, ensuring close integration between your cloud system and your other systems. Traditional site-based PBX systems can also be integrated via SIP.
Flexible options
Fast, customised adjustments have always been the missing link in the public cloud. With our many APIs, we can connect to literally hundreds of CRM, ERP and ticketing systems… just ask us what is possible. We can also provide any of our existing integration options, such as MS Teams.
Build your contact center from modules.
Tell us what you need — we'll show you the right combination live.
Need help choosing the right integration?
Our team can help you build the right setup for your business.