Dialer

The jtel Outbound Dialer automates the process for outbound marketing and sales campaigns in compliance with GDPR regulations.

Channel: Outbound Voice
Dialing Strategy: Efficient Dialing & Contact Strategies
Use Case: Sales & Campaigns

Key benefits

Higher Employee Satisfaction

Avoid non-productive tasks such as searching for contacts and dialing them manually.

Focus on the conversation – not on the surrounding tasks.

Cost Savings

Significantly accelerate dialing processes that would otherwise be triggered manually.

Campaign monitoring by supervisors.

Optimized Service Processes

Provide relevant information for the upcoming call.

Ensure consistent maintenance of data records.

Features

Automatic follow-ups
Structured master and sub-campaigns
Call blending with inbound traffic based on priority
Business hours and public holidays for time-based control
Compliance with regulations (GDPR, German Unfair Competition Act)
Write result codes directly back to the CRM
Create and manage campaigns in the native CRM system

Products at a glance