TK Connector
Telephony & PBX Native
Connects jtel to your existing PBX or telephony infrastructure for seamless call routing.
APIs & process integration
Connect. Integrate. Elevate every conversation.
jtel integrates seamlessly with the tools you already use. Ready-made connectors, open APIs for everything else.
Pre-built
Ready-to-use connectors
Flexible
Open REST APIs
Secure
Enterprise-grade security
Salesforce Connector
Salesforce
MS-Teams Connector
Teams
Jira Connector
Jira
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> 25
Years of Experience
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200 +
Satisfied Customers
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1,000,000 +
Daily Interactions
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10,000 +
Active Agents
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60 +
Integrations
All integrations
How it works
Choose an integration. Browse jtel's connectors and pick the ones that fit your workflow.
Connect & configure. Set it up in minutes with guided configuration.
Start automating. Sync data and automate workflows across your entire stack.
MS-Teams Connector
Communication Native
Brings calls, presence and collaboration together with Microsoft Teams.
Salesforce Connector
CRM Native
Sync customer data and interactions directly with Salesforce CRM.
SAP C4C Connector
CRM Native
Connects jtel to SAP Cloud for Customer for unified service processes.
Jira Connector
IT service management Native
Turns customer interactions into trackable Jira tickets automatically.
RESTful APIs
Developer tools API
Build custom integrations and automate workflows with jtel's open REST APIs.
Generic Integration
Developer tools API
A flexible interface for connecting jtel to virtually any customer-specific application.
Software Deployment
Cloud SaaS or on-premise. The choice is yours.
jtel offers its contact center solutions as Software-as-a-Service from the cloud or as an on-premise installation — you decide!
Cloud
jtel Cloud SaaS
No infrastructure headaches — we take care of the management.
- 99.9% uptime
- Hosted in Germany - GDPR-compliant
- Fully managed – including updates and operations
On-Premise
jtel On-Premise
A dedicated, isolated, secure platform tailored to your needs.
- Full feature set in your own data centre
- Full control over data and infrastructure
- Integration with existing IT and security frameworks
Stay flexible: numerous APIs connect jtel to hundreds of CRM, ERP and ticketing systems — including MS-Teams.
Unlock the full power of jtel with seamless integrations.
Connect your favorite tools and create a unified experience for your agents and customers.
Need help choosing the right integration?
Our team can help you build the right setup for your business.