The jtel system can be administered extensively. Every jtel administrator should be able to influence the routing process. Sometimes an announcement needs to be changed quickly (perhaps via text-to-speech), or the general routing needs to be changed for a staff meeting. Whatever the individual challenges, a jtel administrator training course will prepare you for such cases.
In this training you will learn how to administer the jtel system!
As the largest system house in Northern Bavaria, TeleSys has been offering communication solutions, network technology, unified communications and customer/service center solutions for over 25 years. As a specialist for contact center, telecommunication and ACD applications, TeleSysprovides all components including self-developed software for excellent corporate communication from a single source.
After extensive evaluation, TELCAT MULTICOM has chosen jtel as its contact centre technology partner. TELCAT is one of the largest ICT system houses in Germany and is a subsidiary of Salzgitter AG.
