Ender Turing Blog
Ender Turing and jtel are now business partners.
Performance- and Quality Management with AI Speech Analysis in the Contact Center.
Welcome to the jtel blog
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Ender Turing and jtel are now business partners.
Performance- and Quality Management with AI Speech Analysis in the Contact Center.
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The jtel-team practices shooting
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The jtel system can be administered extensively. Every jtel administrator should be able to influence the routing process. Sometimes an announcement needs to be changed quickly (perhaps via text-to-speech), or the general routing needs to be changed for a staff meeting. Whatever the individual challenges, a jtel administrator training course will prepare you for such cases.
In this training you will learn how to administer the jtel system!
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As the largest system house in Northern Bavaria, TeleSys has been offering communication solutions, network technology, unified communications and customer/service center solutions for over 25 years. As a specialist for contact center, telecommunication and ACD applications, TeleSys provides all components including self-developed software for excellent corporate communication from a single source.
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After extensive evaluation, TELCAT MULTICOM has chosen jtel as its contact centre technology partner. TELCAT is one of the largest ICT system houses in Germany and is a subsidiary of Salzgitter AG.