Automation, process optimisation and innovative new features in the jtel portal. In short, these are the central topics that currently move and motivate us. We invite you to the next jtel User Group On Thursday, October 13, 2022

Agenda:

 15:00 

Introduction, welcoming, moderation,
short review

Stephan Krüger

 15:15 What's new at jtel? 
  • News from jtel Service & Development
  • Video Contact Center Demo

Leo Steinbauer
Lewis Graham


 16:00  Presentation Truma Gerätetechnik GmbH & Co. KG

Service evolution in Truma customer service: introduction of salesforce.com and data integration with jtel; teams telephony, DECT telephony with Innovaphone. Optimal routing and business process optimisation thanks to integral interfaces in jtel.

Andreas Schmidt,
Project Manager Truma -  Information &  Communication Systems




 16:30  Q&A - Group:  

Questions for support and development, exchange of ideas. 

Everyone


Afterwards

Cosy get-together with Bavarian specialities

Participants on site 

We are pleased to announce that this time you will again be able to join the jtel User Group in person and, of course, still remotely.

If you would like to attend on site at Truma in Putzbrunn near Munich,
please register here.

If you would like to participate remotely via Zoom, please register here.