Multichannel Contact Center Software

jtel Software-Deployment Cloud SaaS On-Premise

jtel offers its contact centre solutions and modules in the cloud as Software-as-a-Service (SaaS) packages in addition to on-site installation, all of which are hosted by jtel and available exclusively through jtel partners.

jtel Cloud SaaS and on-premise hosted installations

The Solution for Multichannel Contact Centers

Excellent service strategies for your industry

jtel Private SaaS

There are no infrastructure headaches and we take care of the management and deployment. We offer 99.9% uptime as all services are hosted from Germany in a secure GDPR compliant environment. jtel Cloud deployment options. On-premise solutions, hybrid options and shared cloud deployments are still available alongside our jtel Cloud variant. This means you can always choose exactly the type of deployment and services you need.

jtel Integration

A dedicated, isolated, secure platform tailored to your needs with the full jtel feature set to fulfil your requirements. We can connect to any element or system in your infrastructure via secure VPN tunnels, ensuring tight integration between your cloud system and your other assets. In addition, traditional premise-based PBX systems can also be integrated via SIP.

Flexible Options

Fast and customisation has always been the missing link in the public cloud, but through our own numerous APIs we can provide connectivity to literally hundreds of different CRM, ERP and ticketing systems… just ask us what’s possible. We can also offer any of our existing integration options, such as MS Teams.

Software-Depolyment for Contact Centers

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