Excellent service strategies for your industry

Automation through voice assistance

Speech recognition and speech synthesis are the essential components of automated customer dialogue. The legendary jtel routing application combines a graphical callflow editor with ASR and TTS. This allows multi-channel, voice-guided dialogues to be implemented. And at low, manageable costs – with outstanding voice quality.

Artificial intelligence as a helper 7 x 24

Open new doors for your customers and prospects and let artificial intelligence work for you! Ergonomic voice bots and chat bots support you in this. Integrate these channels into your individual multichannel strategy and take the pressure off your service organisation! From simple automatic centralised switching to complex self-service processes and connection to your leading systems.

Relief through digital channels powered by AI

Identify your frequently occurring service processes and develop a bot strategy together with the experts from jtel. Integrate professional voice bots and chat bots into your service and take the pressure off your employees. Existing information should support the customer dialogue. At the same time, the data obtained should be written to your systems and downstream processes triggered. Always with a quick ROI in mind.