Welcome to jtel
Since our foundation in 1997, today we are a leader in multichannel communication and recognised for excellent customer service. We are proud to serve hundreds of organisations across Europe where millions of customer interactions are handled daily with jtel solutions.
jtel Contact Center Software
Leading in multichannel communication for excellent customer service
Excellent service strategies for your industry
jtel outstanding customer service
We offer communication solutions for demanding organisations that want to provide outstanding service. As a strong partner, we deliver powerful solutions, customisation and deep integration with leading business applications. Always with the aim of enabling our customers to manage their business processes and systems independently.
Our Partners
Our partners from the jtel partner network can offer comprehensive total solutions – consisting of different applications for various industries – with the aim of getting the best for you. We work with leading vendors and integrators to bring the best to you and your organisation.
jtel optimal business integration
The trend in customer service is clearly recognisable: companies are looking for ways to automate. Chat GPT, AI, chat bot and voice bot are on everyone’s lips. But how can this be used to generate concrete solutions that can be used to earn money in the long term? jtel offers highly integrated solutions that generate measurable added value in processes. Customised, affordable and pragmatic.
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