jtel Partner Basic Training

jtel Partner Basic Training

For partners with basic knowledge

Welcome to the registration for the jtel Basic partner training course

It is important to us that our partners are equipped with the necessary tools to administer the jtel system. That’s why we provide the Basic Partner Training course free of charge.

Registration

Register using the form below. Our sales department will process your registration and contact you.

Information jtel Basic Partner Training

Details

jtel Basic partner training – on site at jtel

Date

Wednesday, December 3, 2025 (2:00 p.m.), until Friday, December 5 (1:00 p.m.)

Location

Ottobrunn near Munich The View office complex building 25

Goal

Building technical knowledge for solution partners
Phase 1 – Basic technical training

Agenda jtel Basic Partner Training

Day 1: 14:00 – 17:00

• Overview of the jtel solution for jtel partners
• Basics

Day 2: 9:00 am – 5:00 pm

• ACD configuration settings
• Agent view/supervisor view
• Routing application
• Practical exercises

Day 3: 9:00 am – 1:00 pm

• Useful features (lists in the IVR, cockpit, statistics markers, etc.)
• Fehlersuche und Fehleranalyse
• Practical exercises

Jetzt für die jtel Basic Partnerschulung in München anmelden

Jetzt für die jtel Basic Partnerschulung in München anmelden

We show you how to optimise your customer service with jtel.

Simply fill in the form below and our experts will be there for you.