The year of our 20th company anniversary is coming to an end and we can look back on many achievements. Some are technical – we pride ourselves on the performance and reliability we deliver – but others are more cultural. The fact is that jtel’s systems work. We are often called upon to replace inflexible systems.

Our flexibility allows not only standardized functionality, but also development solutions tailored to customer requirements. This allows us to truly understand what our customers want to achieve and where their real problems lie. In some cases, these can even be problems that customers are not yet aware of. We use extensive and proven workflows to define the vulnerabilities and performance indicators. In this way, we provide deep insights into their operations and identify and solve problems that were not apparent. This way we guarantee that we deliver what you really need.

That’s why adaptability is at the heart of who we are – and working with jtel means you benefit from both market-leading functionality and a personal touch. We know that one size does not fit all. So if you want to improve your customer communication, whether that means a new contact center, an advanced and customizable IVR or something else, just talk to us.