Ender Turing helps medium and large companies optimize performance and quality management in customer service. The rapidly deployable AI speech analysis can transcribe and automatically analyse calls, chats and emails. Not only customer communication in the contact centre, but all company communication can be 100% analysed and evaluated.

From now on, jtel is a partner and reseller for Ender Turing in the EU with a focus on the German-speaking market. jtel offers the Ender Turing solution to all interested parties, even if they don’t yet use a jtel solution!

jtel Managing Director Lewis A. Graham and Ender Turing CEO Olena Iosifova have signed a partner agreement at CCW 2023 in Berlin.

‘For Ender Turing, partnerships are the key to success when entering new markets. When we decided to expand into the DACH region, we were looking for a competent, reliable and proactive partner who would quickly get to grips with new technologies. jtel is a provider of contact centre and communication technologies that is highly valued by its customers. We immediately felt like a team.’
Olena Iosifova

‘We have evaluated many vendors and technologies for performance and quality management and have identified Ender Turing as one of the best technologies out there. With reseller and partner status, we can help both jtel customers and companies not using a jtel solution to understand and optimise their customer communication processes in the best possible way – an absolute win-win situation.’
Lewis Graham