Did you know we now support integration with WhatsApp? The integration allows you to easily and quickly expand the jtel system to become the world’s most popular messaging platform.

With two billion users, WhatsApp has earned the title of the world’s most used messaging app – surpassing other favorites like Facebook Messenger and Snapchat. (Source: Statista)

Although you may only see WhatsApp as a way to stay in touch with friends and family, it is also becoming increasingly popular as a communication channel between companies and customers.

It all started with the WhatsApp Business app, launched in 2018. This version of the app was aimed at smaller businesses, giving them a quick and easy way to answer customer questions, solve problems and share information about products and services.

Now WhatsApp can be integrated into jtel’s industry-leading contact center solution, allowing our customers to expand their customer engagement and support capabilities with a popular and attractive channel.

Find out more here.