During our participation at CallCenterWorld in Berlin in March of this year, we were able to demonstrate the advantages of cloud-based call center solutions.

By moving away from traditional PBX-based approaches to telephone systems and implementing a software-only design, call centers, service providers and other businesses can now benefit from a flexible, scalable and cost-effective call system – no CAPEX required !

JTEL pioneers a range of flexible, reliable, real-time cloud voice and call routing services for call centers and service providers. We call it short and sweet: “8-Cloud”. Using a fully web-based, virtual infrastructure, 8-Cloud makes it possible to configure and control call routing options and other features such as IVR and voice recognition, text-to-speech and conferencing. The special thing is; all via a web browser and without costly investments!

The way in which we enable our customers to integrate into the JTEL cloud offers them a number of advantages: call forwarding to the JTEL cloud is simply set up via SIP from the local PBX system or directly from the carrier – on This saves additional infrastructure. The calls are processed and processes can be carried out based on the settings in the online administration of the web application. This can be accessed by the agents via a browser and must be established accordingly. Very easy!

The advantages of our 8 cloud applications are clear:

• Scalable and flexible
• Significant cost reduction – no CAPEX
• No infrastructure maintenance costs
• Pay per use – thus performance-based payment
• Competitive costs for fallback solutions, or increasing capacity for services during peak periods

Are you curious? Then simply contact us