After extensive evaluation, TELCAT MULTICOM chose jtel as its contact center technology partner. TELCAT is one of the largest ICT system houses in Germany and is a subsidiary of Salzgitter AG.

Solutions from jtel are independent of telecommunications systems, can be integrated into Microsoft Teams and are available on-premise and in the cloud. TELCAT Head of Portfolio Management Marcel Mundinar and jtel Key Account Manager Stephan Krüger know the market and its requirements exactly. They are convinced: “The connection is ideal! We will inspire demanding service organizations and in-house service centers with future-oriented solutions – nationwide, today and in the future.”

jtel Managing Director Lewis A. Graham and TELCAT Managing Directors Christian Rittmöller and Stefan Wöhlken signed the highest level Gold partner agreement at the TELCAT headquarters in Salzgitter. Lewis Graham is confident: As a subsidiary of Salzgitter AG, TELCAT offers its customers both the flexibility of a medium-sized company and the economic and financial strength of a corporation. With our modern and modular contact center solution, we give TELCAT sales a sharp weapon to set the pace in every market situation!”