JTEL will once again be present at CallCenterWorld 2014 in Berlin, demonstrating the latest cloud-based platforms and applications. ‘8-Cloud’ consists of a series of platforms and applications that have been developed based on JTEL’s proven technology for carrier and enterprise applications and have been specially adapted for use in the cloud.

In addition to the well-known 8-Cloud Suite, JTEL will present the ‘Call Center in a Box’, a complete, turnkey solution for call centre service providers and companies. Call Centre in a Box is also based on the proven JTEL technology/components and can be deployed quickly for service providers and companies of all kinds. Call centre solutions or existing infrastructures can be expanded with minimal effort.

While many companies have already adopted cloud-based concepts, there has been less enthusiasm for implementing real-time services in the cloud. Today, service providers and enterprises can use JTEL’s 8-Cloud Suite and Call Centre in a Box to deploy their IVR, ACD and conferencing services in the cloud, integrating previously separate applications into a unified solution.

Cloud-based services offer a number of financial advantages as they are based on subscription / OPEX models. This means that companies become much more flexible. They can buy in or opt out of a subscription at any time – depending on their requirements – and with minimal risk. In other words, on-demand models also mean that they can be used for additional capacity or overflow if required.

Our solutions offer the flexibility for service customisation and expansion, with secure web access and easy configuration. You can choose from a range of deployment models – public, private or even a fully customised cloud. This means you get what you want, when you want it and with minimal risk. What’s more, you can be confident that you have secure, reliable access to best-in-class solutions.

If you are planning to visit CallCenterWorld 2014 in Berlin, talk to us. You will find us in Hall 2.1, Stand A6 and can find out more about our sophisticated solutions. If you like, book a meeting with us now. If you can’t wait until then, we are also happy to be there for you today: info@jtel.de.