Our leading ACD solutions are now widely used. We are therefore confident that we also have a solution for you in our portfolio. In this series of articles we will show how we have helped companies in different sectors with our solutions.

In the first article we look at the healthcare industry. Innovations are creating a revolution in the healthcare industry as providers pay more and more attention to IT infrastructure and intelligent call management. This is the only way to ensure more effective care while reducing costs and increasing patient satisfaction. This revolution is just beginning. Providers are looking for investment opportunities in IT solutions in order to be able to offer more remote diagnostics and better prevention. We are already very familiar with this industry!

See how “BlueCare”, a leading Swiss provider of IT solutions in the healthcare industry, benefits from jtel’s ACD installations. What requirements had to be met to be successful and what contribution did jtel make in this regard?

Read our case study today!