How the call center industry can benefit from #Cloud Computing
During our participation at CallCenterWorld in Berlin in March of this year, we were able to demonstrate the advantages of cloud-based call center...
During our participation at CallCenterWorld in Berlin in March of this year, we were able to demonstrate the advantages of cloud-based call center...
WebRTC is attracting a lot of attention from the telecommunications industry....
JTEL would like to take this opportunity to thank you for the many good discussions at the CCW in Berlin and your interest...
JTEL at the ‘Business and Cooperation Exchange’ on 18 April 2013 in Vienna...
Although spring is still a long way off, at least in terms of the weather, you can already feel a hint of change...
What has been common practice in IT for many years is still a long way off in telecommunications - openness and standardisation....
Europe's leading industry trade fair, CallCenterWorld, opens its doors on 26 February 2013 at the Estrel Convention Center in Berlin. Visitors can expect...
In call centres, there are a wide variety of constellations of systems, technologies and applications for controlling, measuring and monitoring ongoing operations....
The DVTM represents many of the companies involved in the telecommunications and media value chain. These include service providers, network operators, service providers,...