Something is in the air – WebRTC is coming!
Although spring is still a long way off, at least in terms of the weather, you can already feel a hint of change...
Although spring is still a long way off, at least in terms of the weather, you can already feel a hint of change...
What has been common practice in IT for many years is still a long way off in telecommunications - openness and standardisation....
Europe's leading industry trade fair, CallCenterWorld, opens its doors on 26 February 2013 at the Estrel Convention Center in Berlin. Visitors can expect...
In call centres, there are a wide variety of constellations of systems, technologies and applications for controlling, measuring and monitoring ongoing operations....
The DVTM represents many of the companies involved in the telecommunications and media value chain. These include service providers, network operators, service providers,...
The specialist for voice and value-added solutions, interactive associates, and the provider of telephony and voice systems JTEL have today concluded an extensive...
Just in time for the turn of the year, Audiotex SA in Athens, the interactive subsidiary of the largest television station in Greece,...
The specialist for voice and value-added solutions, interactive associates, and the provider of telephony and voice systems JTEL have today concluded an extensive...