News

After extensive evaluation, TELCAT MULTICOM has chosen jtel as its contact centre technology partner. TELCAT is one of the largest ICT system houses in Germany and is a subsidiary of Salzgitter AG.

In a joint webcast on "Clever contact centre solutions for energy suppliers in the energy crisis", jtel and SIEVERS Group presented a series of solutions for energy suppliers.

The jtel system is now available as a node in the anynode SBC via the wizard.This simplifies the configuration enormously, as the most important parameters for the connection are set automatically by the wizard. The jtel system with contact centre, IVR, voice bot and much more is thus up and running in no time at all. 

Your website visitors can make phone calls directly to your contact centre agents without media interruption using the jtel One-Click One-Call plug-in.