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Blog

Welcome to the jtel blog

Written on 30 November 2022.

jtel and SIEVERS show customer service solutions for energy suppliers during the energy crisis

In a joint webcast on "Clever contact centre solutions for energy suppliers in the energy crisis", jtel and SIEVERS Group presented a series of solutions for energy suppliers.

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Written on 15 November 2022.

TE-SYSTEMS and jtel enter into a technical partnership. With interop tests for anynode and the jtel system. 

The jtel system is now available as a node in the anynode SBC via the wizard.This simplifies the configuration enormously, as the most important parameters for the connection are set automatically by the wizard. The jtel system with contact centre, IVR, voice bot and much more is thus up and running in no time at all. 

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Written on 09 September 2022.

jtel One-Click One-Call - calls without media interruption from your website

Your website visitors can make phone calls directly to your contact centre agents without media interruption using the jtel One-Click One-Call plug-in.

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Written on 30 May 2022.

GDPR-compliant Caller Opt-In to Recording Conversations

Call recording has become a complex task, at least in the EU. However, a Contact Centre is likely to have very valid reasons and must record calls.

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Written on 18 May 2022.

jtel Academy training platform now available

The jtel Acadamy training platform is born.

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Recent

  • Ender Turing Blog
  • jtel Kick-Off 2023
  • jtel portal Administrator-Training 04-05.05.2023
  • jtel is in the product portfolio of TeleSys Kommunikationstechnik GmbH
  • jtel is now exclusive contact centre partner for TELCAT MULTICOM

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