07 Jul The jtel User Group – a Community for You
The first meeting of the new jtel User Group took place in June and proved to be a great success....
09 Feb Your Customer Service – a Living Thing
jtel offers advice and services for individual redesign....
05 Jan jtel with WhatsApp – expansion of the Multichannel contact center features
Did you know we now support integration with WhatsApp?...
17 Dec Have you seen the New Version of the jtel Portal?
Version 3.22 includes a variety of new features for your contact center....
12 Nov Join the jtel “Cloud Bubble”.
With the launch of the industry-first jtel cloud, all jtel products and services are now available as Software-as-a-Service (SaaS)....
13 Oct jtel with WhatsApp, an Integration your Customers and your Team will Appreciate
Expand your jtel contact center solution with WhatsApp integration to add the world's most popular mobile messaging platform to your omni-channel experience....
07 Jul jtel with Teams, seamless integration into Microsoft Teams
Extend jtel contact center solutions with a Teams integration to benefit from improved collaboration capabilities and unified status....
16 Dec Cloud-Based Call Centers have become a Market Trend
Growing customer requirements mean that every call center has to constantly adapt and optimize its IT ecosystem....
05 Nov jtel is taking part in the Innovaphone In-house Exhibition 2019 for Partners and End Users
There we will show you how you can sustainably expand excellent customer service using our partnership approach....
23 Oct How can you benefit from connecting your CRM system to the jtel ACD?
Maintaining accurate and consistent customer data is a mission-critical challenge for every company....