11 Apr Something is in the air – WebRTC is coming!
Although spring is still a long way off, at least in terms of the weather, you can already feel a hint of change in the air. You may not have noticed it - but it heralds the arrival of WebRTC. ...
25 Mar Customer self-service for network operators
What has been common practice in IT for many years is still a long way off in telecommunications - openness and standardisation....
05 Mar Press release
JTEL is now bringing the WebRTC revolution to the call centre...
07 Jan Live demonsration at CallCentreWorld in Berlin from the 26th of February to the 28th of February 2013
Europe's leading industry trade fair, CallCenterWorld, opens its doors on 26 February 2013 at the Estrel Convention Center in Berlin. Visitors can expect more than 60 international speakers and 250 exhibitors. ...
01 Oct IROX® – the central nervous system
In call centres, there are a wide variety of constellations of systems, technologies and applications for controlling, measuring and monitoring ongoing operations....
01 May JTEL joins the DVTM
The DVTM represents many of the companies involved in the telecommunications and media value chain. These include service providers, network operators, service providers, resellers, technical service providers, media and publishing houses as well as consulting and debt collection companies. ...
04 Jan JTEL moves into new office space in Munich
The specialist for voice and value-added solutions, interactive associates, and the provider of telephony and voice systems JTEL have today concluded an extensive co-operation agreement. The aim is to further accelerate JTEL's growth. interactive associates will take over the distribution of JTEL products and solutions...
19 Jan JTEL and Interactive Associates support largest Greek media group with migration
Just in time for the turn of the year, Audiotex SA in Athens, the interactive subsidiary of the largest television station in Greece, put its new interaction platform into operation....
25 Nov Focusing on the carrier and service provider market with products from signaling to customer web portals
The specialist for voice and value-added solutions, interactive associates, and the provider of telephony and voice systems JTEL have today concluded an extensive co-operation agreement. The aim is to further accelerate the growth of JTEL. interactive associates will ...