12 Nov Join the jtel “Cloud Bubble”.
With the launch of the industry-first jtel cloud, all jtel products and services are now available as Software-as-a-Service (SaaS)....
13 Oct jtel with WhatsApp, an Integration your Customers and your Team will Appreciate
Expand your jtel contact center solution with WhatsApp integration to add the world's most popular mobile messaging platform to your omni-channel experience....
07 Jul jtel with Teams, seamless integration into Microsoft Teams
Extend jtel contact center solutions with a Teams integration to benefit from improved collaboration capabilities and unified status....
16 Dec Cloud-Based Call Centers have become a Market Trend
Growing customer requirements mean that every call center has to constantly adapt and optimize its IT ecosystem....
05 Nov jtel is taking part in the Innovaphone In-house Exhibition 2019 for Partners and End Users
There we will show you how you can sustainably expand excellent customer service using our partnership approach....
23 Oct How can you benefit from connecting your CRM system to the jtel ACD?
Maintaining accurate and consistent customer data is a mission-critical challenge for every company....
01 Oct Customer Knowledge and Technical Development
In many industries, the knowledge and therefore the experience that customers receive is driven by modern technology....
08 Jul Outbound calling made easy with jtel information requirements according to the GDPR
According to the GDPR, the data subject must be comprehensively informed about the data processing when (directly) collecting personal data....
04 Jun Sales partner training successfully carried out
jtel offers its sales partners training on the jtel system for call center solutions at regular intervals....
19 Feb Are you coming to Call Center World this year? Meet us in Berlin
Expand your product offering to delight your customers...