18 Dec Is it time to throw away the text template?
One of the most interesting recent achievements in the contact center industry was not technical but, surprisingly, cultural....
09 Nov Why choose the cloud for your contact center? Find out in an exclusive interview with jtel and NFON.
Contact centres have become a central component in ensuring effective customer service. Until now, however, they have mainly been the preserve of larger organisations. ...
29 Sep Read our new case study! Find out how a government agency is expanding its service while including visually impaired employees.
The efficient delivery of official services is a core task for many local authorities....
29 Sep Continuous international growth – new contracts in Spain and Sweden
jtel's growth also continues outside the DACH region....
29 Sep Investing in our team! jtel can gain a new COO and thus strengthen sales
We are expanding our team to meet the growing need for our solutions....
29 Sep Building from the inside out – strengthening our team through professional training
While it is of course important to recruit experienced professionals, it is equally important to grow our organization from the ground up....
26 Jul How can we help you? Tell us what you need!
Our partners are hugely important to our business. They help us to increase our success, win new customers and provide solutions that cover all needs. ...
20 Jul A2P messaging – traditional SMS is the most important information channel for customers
While private users may have discovered new messenger services, it is becoming increasingly clear that businesses primarily need traditional messaging services to stay connected with customers....
20 Jul Performance for a 24-hour delivery service: how the family business Weinmann Schanz takes control of the market!
WS Weinmann Schanz GmbH is a specialized wholesaler for heating, sanitary and air conditioning technology based in Balingen/Germany....
26 Apr Our growing team is here to help you
Like every telecommunications and IT specialist, we depend on our team to develop, deliver and maintain our solutions. Recently, we have been investing more in our team to fill new positions that have arisen as a result of our growth and continued demand for our...